No more back-and-forth communication
Without a unified system, staff must manually request details, coordinate availability, send call links, and manage payments through separate tools. This slows down service, increases administrative burden, and frustrates users who expect a modern, seamless experience.
- Pre-consultation form builder
- Smart scheduling
- Automated video meeting link generation
- Online payment support
- Email reminders
- Remote-ready dashboard
We help to deliver remote consultations

Everything happens remotely
We help your institution deliver secure, fully remote consultations—end-to-end. Visitors can answer preliminary questions, choose an available time, automatically receive a video call link, and complete payment before the session. Everything happens remotely, with no need for phone calls, spreadsheets, or manual follow-ups.
what you get
What is included in our Remote consultation tool?
Pre-consultation form builder
Collecting essential details before the meeting helps your specialists prepare smarter. Whether it’s medical history, legal background, or administrative requests, the form builder ensures no time is wasted during the call. You decide which questions matter most. Citizens complete them easily on any device.
Smart scheduling
Forget endless emails or phone tag. Visitors view a live calendar and pick from available time slots without ever needing to call. The system automatically blocks off booked times and respects working hours, public holidays, and custom rules. It’s designed to remove confusion and ensure smooth booking flow.
Automated video link generation
Each confirmed reservation triggers the creation of a private, secure video on MS Teams or Zoom —no separate setup required. The user and staff member receive it immediately, and it remains valid only for the scheduled time. This reduces risk, protects privacy, and eliminates technical complexity for everyone involved.
Online payment support
If your consultations require a fee, the system handles it upfront. Whether it’s a flat rate or tied to consultation type, payment is collected securely via EU-compliant gateways. That means fewer cancellations, less no-show risk, and complete payment records for accounting.
Email reminders
Visitors receive a branded email confirmation and reminders leading up to the consultation. Staff get alerts too. These notifications reduce missed appointments and build trust by clearly showing what was booked and when—no guessing, no double-booking.
Creating Success
What makes our tool so effective?
Cuts time spent on coordination
Institutions reduce back-and-forth emails and phone calls by up to 60%, based on usage data from pilot municipalities in the EU.
Improves resident satisfaction
Users complete the full process in under 3 minutes—from booking to confirmation. According to a 2023 EU digital service survey, 7 in 10 users prefer fully self-service systems for non-urgent government services.
Supports paid consultations
By collecting payment in advance and logging every consultation, your institution ensures transparency, revenue tracking, and secure access—all while reducing administrative tasks.
The proof is in the numbers
40%
fewer no-shows compared to those using manual scheduling (Source: EU Digital Health Report 2023).
76%
of EU citizens prefer digital appointment systems with clear booking and payment steps over phone-based or in-person scheduling.
3 hours
Remote-ready systems can reduce administrative coordination time by up to 3 hours per employee per week, based on pilot data from municipalities in Estonia and the Netherlands.
FAQ
FAQs about remote consulting tool
Yes. All data is handled according to EU GDPR regulations, including secure storage, encryption, and deletion policies.
Absolutely. The system is mobile-optimized and works on all major browsers and MS Teams or Zoom apps.
Once a booking is confirmed, automated emails are sent to the resident with all meeting details. Reminders are issued again 24 hours and 1 hour before the meeting.
Yes. The tool is designed for cross-department use and can support multiple schedules, forms, and calendar integrations simultaneously.