Glossary of websites for public sector professionals

Basics
Server (Hosting)
  • What is it? A powerful computer that hosts your website, ensuring it is always accessible.
  • Why is it important? If the website is not hosted on a server, it simply does not exist online. A good server ensures the website operates quickly and reliably 24/7.

Domain (www address)

URL
Browser
  • What is it? A programme you use to access websites (e.g., Chrome, Firefox).
  • Why is it important? Websites appear differently across various browsers – it is crucial to test that everything functions for all visitors.
  • Learn more in English – Wikipedia on web browsers

Website Management
Content Management System (CMS)
  • What is it? A user-friendly tool that allows you to change website text, images, and other content without needing a programmer.
  • Why is it important? Saves you time and money – you can update information yourself without having to consult specialists each time.
  • Learn more in English – Wikipedia on CMS

Email with your domain

Visitor Statistics
  • What is it? Data on how many people visited your website, when, and what they viewed.
  • Why is it important? Helps you understand which information is most relevant to visitors – you can improve or highlight it.
  • Learn more in English – Wikipedia on web analytics

WordPress
  • What is it? One of the most popular content management systems, allowing easy creation and administration of websites.
  • Why is it important? Public institutions can independently manage their website without IT specialists – it is cheaper, faster, and more flexible.
  • Learn more in English – Wikipedia on WordPress

Self-management of the website
  • What is it? The ability to change content yourself – text, images, documents.
  • Why is it important? Ensures that the website reflects accurate and up-to-date information – without delays or intermediaries.
  • Learn more in English – gov.uk on management

Accessibility
WCAG Guidelines
  • What is it? Rules outlining how to create accessible websites for people with disabilities.
  • Why is it important? Public institutions are required to ensure digital accessibility – this is mandated by laws and EU directives.
  • Learn more in English – Wikipedia on WCAG

Alternative Text (alt text)
  • What is it? Titles or descriptions provided in place of images for users with visual impairments.
  • Why is it important? Ensures that all users can understand the website content – even those unable to see images.
  • Learn more in English – W3C on alt text

Colour Contrast
  • What is it? The difference between the text and background colours.
  • Why is it important? Poor contrast makes reading difficult – it is essential to ensure good visibility for older users or those with visual impairments.
  • Learn more in English – WebAIM
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