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Not every public sector organisation considers an e-commerce store until faced with the need to accept online payments, sell tickets, collect membership fees, or offer paid services. However, an e-commerce store in the public sector is different from that in private business. The focus is not on increasing sales, but on improving service accessibility and reducing administrative workload.
The website becomes a real working tool, not just a representative page.
An e-commerce solution becomes relevant for the public sector when at least one of the following needs arises:
Platforms designed for private businesses (Shopify, standard WooCommerce) are optimised for sales growth — marketing automation, discount systems, product recommendations. These features are often unnecessary for the public sector.
The most important aspects of a public sector e-commerce store include:
Transparent Accounting — every payment must be traceable, with proper VAT management and options.
Not all organisations require a full e-commerce store. Depending on needs, various solution levels are available:
Payment Collection — the simplest option. A payment form (e.g., Stripe or bank link) is integrated into the existing website. Suitable for collecting fees or accepting donations. No complete store infrastructure needed.
Ticketing System — tailored solutions.
Before making a decision, consider asking yourself a few key questions:
We identify which operations need to be moved online — ticket sales, payment collection, or a complete e-commerce store. We select the most appropriate solution type.
Based on your situation, we choose the platform and payment provider. We integrate with Lithuanian banks, accounting software, and ensure GDPR compliance.
We launch the solution with real payments, train staff to manage the system, and leave room for future functionality expansion.
A well-selected and implemented e-commerce solution:
We can help assess your situation and offer the most suitable option — from a straightforward payment form to a complete e-commerce solution. The initial consultation is free of charge.
WooCommerce, Stripe, and payment integrations — comprehensive e-commerce solutions for the public sector from A to Z.
The foundation of an e-commerce store — WordPress platform with the WooCommerce extension.
E-commerce stores must be accessible to all — WCAG requirements apply to trade as well.
An e-commerce store requires ongoing maintenance — updates, backups, and security monitoring.
