- +370 668 00 113
- [email protected]
Library websites need to do more than publish opening hours. They should help people find services, join events, access digital collections and complete common tasks online, while meeting accessibility, GDPR and public sector compliance requirements.
Users often struggle to locate practical information on joining the library, borrowing items, renewing loans, booking spaces or contacting staff. When key tasks are buried in menus or spread across pages, routine enquiries increase and self-service use falls.
Reading groups, workshops, school sessions and community events are often listed inconsistently or updated too late. This creates confusion for visitors and extra administrative work for library teams.
Older residents, people using assistive technology and visitors with low digital confidence can face barriers when navigation, forms or content structure are unclear. Public library services need inclusive digital access, not just basic compliance statements.
E-books, databases, archives and learning platforms are frequently presented as disconnected links with little explanation. Users need clear routes to remote access, eligibility rules and support for common access problems.
We organise core services into clear, task-based pages covering membership, borrowing, renewals, reservations, room bookings, fees, support and contact routes. Content is written so users can understand what is available, who it is for and what they need to do next.
We create a central events area where visitors can browse by audience, location, date or topic and register online where appropriate. This gives staff a consistent way to publish activities and helps residents find relevant events quickly.
We design clear entry points to e-books, journals, archives, databases and learning services, with guidance on sign-in, eligibility and remote access. This makes digital provision easier to discover and reduces confusion around external platforms.
We assess navigation, content structure, forms and user journeys against recognised accessibility standards, supported by practical testing. The result is a website that is easier to use for a wider range of residents and easier for teams to maintain responsibly.
We provide structured maintenance, content support and reporting so library teams can keep information current and manage changes with confidence. This includes attention to accessibility, privacy, multilingual content and operational reliability.
Most visitors come to complete a specific task, such as joining the library, renewing a loan or booking an event. When these journeys are clearly structured, people can self-serve more easily and staff spend less time answering avoidable queries.
It should bring all public activities into one place with clear dates, locations, audience information and booking options where needed. Filters for children, schools, adults or specialist events can make the calendar much easier to use.
Library websites should support accessible navigation, readable content, usable forms and clear document handling, alongside an appropriate accessibility statement. They also need to consider GDPR, cookie use, multilingual publishing and procurement requirements from the start, not as later additions.
The library. The domain and hosting should belong to the institution, and invoices must be issued by the direct service provider.
