Digital services

Accessibility solutions

Most public institution websites fail to meet accessibility standards. This isn’t just a technical issue—it’s a barrier to equal opportunity.

We help you eliminate that barrier

Accessibility isn’t optional—it’s a legal and ethical requirement. Our work follows global WCAG 2.1 AA standards and national regulations, ensuring your institution meets all obligations. Every improvement we make supports a clear goal: making your services usable by everyone.

Tobalt

How Accessible Websites Support Public Institutions

Accessibility add-ons are not a solution. It's harmful.

Real accessibility requires structural work: readable layouts, semantic HTML, proper contrast, and compatibility with assistive technologies.

Institutions that prioritize this see:

  • Increased reach and usability for elderly and disabled users

  • Compliance with EU Directive 2016/2102 and Lithuanian regulations

  • Fewer complaints and legal risks

  • Stronger reputation and public trust

  • Lower bounce rates and longer on-site engagement from all users

Real Specialists in Accessibility Compliance

Work with a team that understands the intersection of user experience, legal compliance, and public digital services. Our accessibility experts have experience improving institutional websites of all sizes. We don’t rely on third-party widgets—we make your code and content accessible at its core.

what you get

What is included in our services?

When you work with us, your institution gets more than a checklist—we deliver complete, tested, and documented accessibility upgrades:

Creating Success

What makes our accessibility service so effective?

We implement at the code level—not with surface plugins

Many public institutions rely on accessibility overlays or widgets, which cover up the real issues. We address the root causes: semantic HTML, proper contrast ratios, logical heading structure, keyboard usability, and screen reader compatibility.

We combine legal, technical, and real user knowledge

Our team doesn’t stop at technical checks. We test your site with real users who have visual, motor, and cognitive disabilities. We also ensure your site complies with both WCAG 2.1 AA and national laws, including the EU Directive 2016/2102

We go beyond checklists to improve actual usability

Accessibility is more than passing a test—it’s about real people being able to use your site. We optimize content structure, interaction flows, mobile layouts, and assistive technology support.

The proof is in the numbers

Why accessibility upgrades deliver real results for public sector websites

25%

A quarter of your visitors may struggle to access your digital services if accessibility is not implemented properly.

40%

nearly 40% of audited websites still failed with key accessibility tests

35%

accessibility improvements can reduce user drop-offs by up to 35%

FAQ

FAQs about paid search management

All public sector websites in the EU must comply with the EU Web Accessibility Directive (2016/2102). This law requires websites and mobile apps of public institutions to meet the WCAG 2.1 Level AA standard. It applies to national, regional, and local authorities, including schools, libraries, and hospitals. Compliance is not optional—it is legally binding. This is monitored by the Information Society Development Committee or similar entity, and failing to comply may result in audits, warnings, or public reports of non-compliance.

WCAG (Web Content Accessibility Guidelines) define how to make digital content usable for people with various disabilities—visual, auditory, motor, and cognitive. Level AA includes requirements such as keyboard-only navigation, screen reader compatibility, color contrast, readable text structure, and alternative descriptions for images. Meeting this standard ensures that everyone, including older adults and people with disabilities, can use your website fully. It also aligns with EU principles of equal access to digital public services.

Yes. While the EU Directive does not specify fines, member states are responsible for enforcement. In practice, this may include official inspections, public notices of non-compliance, or being required to fix accessibility issues within a set deadline. In some countries, failure to comply can also affect eligibility for EU digital transformation funding. Beyond legal risk, inaccessibility can trigger complaints from citizens or disability rights groups, creating reputational damage and delays in service delivery.

A full audit checks if your site meets WCAG 2.1 AA and the EU Directive’s national implementation rules. This includes both automated testing (using tools that scan code for errors) and manual testing (real users or testers checking with screen readers and keyboard navigation). The audit identifies barriers such as missing text alternatives, non-functional forms, confusing menus, or poor color contrast. We also check if accessibility statements are present and accurate, which is required by law. The final report gives you a clear to-do list to reach compliance.

Deliver better digital experiences for your institution