The Benefits for Your Institution
We offer specialized e-commerce solutions designed specifically for the public sector. Our systems combine modern online sales tools with legal and operational requirements, making it easy to provide secure, transparent, and efficient paid services or product sales.
- Reduce administrative burden
- Improve service access
- Generate additional non-budget revenue
- Simplify reporting and finance tracking
- Adapt to modern public expectations
Tobalt
How our e-commerce solutions help generate real results
Modern public institutions are not just service providers
Modern public institutions are not just service providers—they are also expected to offer convenient, secure, and accountable ways for citizens to pay for services or purchase products. That’s where a custom-built e-commerce system makes the difference.
Instead of forcing generic commercial platforms into the public sector, we build e-commerce tools that match how institutions actually work. Payments are secure. Reports are automated. And staff stay in control—without needing extra systems, subscriptions, or training.
what you get
What makes our approach different
Built for public accountability
Every transaction in your store is tracked, logged, and ready for reporting. You don’t need to export spreadsheets or run manual summaries—financial data is prepared in real time, the way public finance teams need it.
Designed to reduce manual work
Most stores create extra admin work. Ours reduce it. Your staff can launch a new paid service or event in minutes. Citizens can pay online. And the system takes care of tracking, confirmation, and reports.
Connected to your systems
We integrate your store with national platforms—like accounting, CRM, or document management systems—so nothing stays isolated. That means less duplication and more transparency.
Accessible and citizen-friendly
From pensioners in rural areas to busy parents in cities, your store will work for everyone. We design for clarity, mobile access, and accessibility from the start.
Creating Success
What makes our web development and tool-building services so effective?
Tools built around real workflows
We build tools: from booking systems and calculators to AI-generated schedules and document forms. Every feature is grounded in how your team works and what your citizens expect.
Designed for public sector standards
Your website and tools follow WCAG accessibility guidelines and are built with GDPR compliance from the ground up. That means no legal risk, and no compromise on quality or usability.
You stay in control
We train your team, provide video tutorials, and offer support—but you own the system. You can edit content, monitor updates, and manage data independently without waiting for a developer.
The proof is in the numbers
Why public institutions see real results?
80%
over 80% of citizens expect to complete services online—without needing to visit or call an office.
15%
Roughly 15% of the population lives with a disability, yet many public websites fail to meet WCAG accessibility standards.
50%
drop in manual data entry and task switching when institutions replace email or Excel-based processes with purpose-built tools.
FAQ
FAQs about ecommerce management
Yes. According to EU and national public finance regulations, public institutions may generate revenue from paid services such as publications, event registrations, consultations, or use of public infrastructure. The key condition is transparency and proper accounting. Our system is built with audit trails and reporting tools to meet these requirements, helping you track every transaction, allocate funds properly, and meet legal obligations under public procurement or accounting laws.
Typical e-commerce platforms are designed for private businesses and don’t meet public sector needs. We do not use prebuilt commercial templates, which often carry hidden plugins, tracking systems, or vendor lock-ins. Instead, we create fully custom systems with data protection by design, integration options for state-level systems (e.g., financial reporting, document archives), and compliance with BDAR/GDPR. We also include logic for special funds, discounts, or revenue source tracking when needed.
Yes. Public sector staff with basic computer skills can manage the platform. The product/service management system is simplified and localized in Lithuanian. Based on prior implementations, institutions with no dedicated IT staff report that they can manage regular tasks independently after one training session. For added assurance, we provide video tutorials and ongoing technical support for structural or security updates.
Yes. The system tracks each transaction and generates exportable reports in formats suitable for accounting, procurement, or fund allocation audits. For example, you can filter income by service type, date, or project code. Based on client feedback, institutions have reduced manual reporting time by up to 60% after adopting our system, especially when submitting data to municipal or national finance systems.
Yes. We use only certified EU-based payment processors (like Paysera or Stripe EU) that follow PSD2 regulations and support Strong Customer Authentication (SCA). These processors are audited under the European Banking Authority framework and offer full transaction traceability. In addition, our system ensures that no payment data is stored on your institution’s servers, which reduces legal and cybersecurity risks.