Our maintenance service
Citizens expect a professional and functional online experience. Slow, broken, or outdated websites damage institutional credibility. Ongoing support ensures that your website performs smoothly and stays visually relevant.
- Automatic updates for your CMS and security patches
- Daily data backups
- Real-time performance and error monitoring
- Accessibility checks based on WCAG standards
- Technical support by email or phone
- Upload of new content or sections when needed
Why regular maintenance is essential
Ensure continuous access to services
Technical failures can interrupt access to important services. We monitor websites in real time, ensuring downtime is detected and resolved quickly. This is critical for information portals that publish time-sensitive content.
EU laws such as the GDPR and Directive 2016/2102 mandate specific standards for security and accessibility. Without proper maintenance, websites can easily fall out of compliance. Our service keeps your site up to date and legally compliant at all times.
what you get
What’s included in our website maintenance service?
Regular accessibility reviews
Every quarter, we conduct in-depth accessibility checks using both automated tools and manual audits. We focus on updates to WCAG guidelines and national accessibility rules. This helps ensure continued compliance and improves usability for people with disabilities, even as content changes.Compatibility with changing browsers and devices
At Numerique, we specialize in helping you harness the full potential of remarketing, particularly through platforms like Google Ads. With Google Ads, you gain the ability to track the traffic to specific pages on your website and deliver targeted ads to those users who have visited those pages. Our team is dedicated to assisting you in setting up the necessary tracking mechanisms and creating captivating remarketing ads that effectively capture the attention and interest of your target audience.Integration upkeep
Many institutional websites are linked to third-party services like e-services, document archives, accounting systems, or newsletters. We routinely check these integrations, perform updates, and troubleshoot issues when changes on one side affect how the connection works.Routine performance optimization
We check your website’s speed and resource use, especially after updates or new content uploads. Optimization includes image compression, code clean-up, and database tuning to ensure fast load times, even on weaker connections.Creating Success
What Makes Our Website Maintenance So Effective?
Public Sector-Specific Standards
We don’t apply generic fixes. All updates are aligned with EU laws, WCAG accessibility rules. Our team follows government-specific protocols and keeps track of evolving obligations.
Proactive Monitoring
Instead of waiting for problems, we scan your site for issues before they affect users. This includes uptime tracking, security vulnerability checks, integration health tests, and expired content detection.
Clear Process, Reliable Delivery
Each maintenance task is scheduled, documented, and delivered with full transparency. You receive detailed reports, version history, and monthly summaries.
The proof is in the numbers
Why Website Maintenance Matters
30%
In 2022, over 30% of all cyberattacks in the EU targeted public sector institutions.
42%
In 2023, 42% of audited EU government websites failed accessibility compliance due to broken elements or unsupported formats
20%
just 2 seconds in page loading can reduce user satisfaction by 20% and increase bounce rate by 38%
FAQ
FAQs about Website Maintenance
For most public websites, maintenance is included for the first year after launch. After that, a low monthly fee applies depending on your website’s scope.
Yes. Critical issues like website downtime are monitored and handled even outside standard office hours.
Our system detects it automatically. Most technical errors are fixed within 2 working hours, without you needing to take action.
Yes. You’ll retain full access to your content management system. We also provide training materials and step-by-step videos, and we assist directly with more complex updates if needed.