Website maintenance for public-sector bodies
We maintain organisations’ websites: we update them, make backups and monitor their health so that they run without errors or security gaps.
What happens when a website is not maintained
Without maintenance, a WordPress website runs into these problems over time:
- security vulnerabilities — outdated plugins and themes become the main target of cyberattacks
- the website breaking after an update — when a website that has not been updated for a long time is suddenly updated, incompatibilities break its functionality
- slowing down — an unoptimised database, large images and an outdated caching configuration slow the website down
- SSL certificate expiry — an expired certificate means the browser will show a “not secure” warning
- outdated PHP version — hosting providers keep updating PHP, and an incompatible website stops working
Any of these problems can appear at any time. Maintenance is a way to prevent them rather than waiting for something to break.
What website maintenance includes
Website maintenance is not a single service — it is a set of activities that keep the website running reliably:
Security updates — we regularly update the WordPress core, plugins and themes. Before every update we make a backup.
Backups — automatic daily backups, stored in a separate location. If something goes wrong, the website is restored within minutes.
Uptime monitoring — we continuously check that the website is reachable, that no errors appear and that its speed meets the standards.
Speed optimisation — caching configuration, image optimisation, database clean-up. A fast website means a better user experience and better SEO.
Content support — we help update content when your staff need help or a technical solution.
Maintenance plans — how to choose the right one
Different organisations have different needs. Here are the three most common maintenance models:
Basic support — security updates, backups and uptime monitoring. Suits smaller organisations with a simple website where content changes are rare. This is the minimum every website should have.
Active support — everything in Basic, plus a regular allowance of content-support hours. Suits organisations that update content often, publish news or events and sometimes need technical help.
Help on demand — no monthly fee, you pay only for the work done. Suits a stable website that rarely needs maintenance, when you still want a reliable contact if something goes wrong.
What matters is choosing the model that fits your real needs — not overpaying for hours you do not use, and not cutting corners where that creates risk.
What to look for when choosing a maintenance partner
When choosing who will maintain your website, it is worth asking these questions:
- what is the response time — how quickly are critical problems (website down, security incident) dealt with?
- are backups made — where are they stored, how often, and how quickly can the site be restored?
- are updates tested before they are installed — does the provider simply click “Update All”, or check compatibility?
- are reports provided — do you know what the provider actually does each month?
- is content support included — can you ask for small content changes without extra invoices?
A good maintenance partner works proactively — solving problems before they become critical, not reacting only once you notice them.
Maintenance keeps a website technically in order. If you also want residents to find it, we work separately on search visibility.
What regular website maintenance gives you
A regularly maintained website:
- runs reliably — no unexpected “breakdowns” during working hours
- is secure — security updates are installed on time, not after an incident
- loads fast — an optimised website ranks better on Google and is easier for users
- meets standards — GDPR, accessibility, PHP version — everything kept current
- saves money — preventive maintenance is always cheaper than emergency repairs
A single unpatched security hole can cost more than a year of maintenance — in money and in reputation.
How to start website maintenance
Health check
We review the current state of the website — updates, security, speed and backups — and identify what needs fixing.
Infrastructure clean-up
We update everything that is outdated and configure backups and security measures. We get the website ready for regular maintenance.
Ongoing support
We start regular maintenance under the chosen model — updates, monitoring, speed optimisation and content support.
Not sure whether your website is properly maintained?
We can run a free health check — security, speed and updates. In 15 minutes you will know where you stand.
- The price is fixed in the contract, we agree the timeline after the first call
Cybersecurity for public bodies
Security checks, SSL, firewalls, threat monitoring — part of maintenance.Technology audit
An independent assessment of your website's condition before you sign a maintenance contract.Website development
If maintenance shows the website is outdated, it may be time for a new website.WordPress website development
WordPress maintenance has its own specifics — core, plugins, themes, database.
Frequently asked questions
Answers to the most common questions about website maintenance for public-sector organisations.
Can we maintain a WordPress website ourselves?
In theory — yes, if you have a member of staff with WordPress experience. In practice, few public-sector organisations have the time and know-how to update plugins regularly, check compatibility and monitor security. The most common scenario: the organisation starts maintaining the site itself, and a few months later the updates stop.
How much does website maintenance cost?
It depends on the model. Basic support is the smallest investment. Active support with content help costs more. Help on demand — you pay only when you contact us. We quote exact prices based on the size of your website and your needs. A monthly fee is not the only option — we also work with flexible models.
What if another provider built the website?
It does not matter who built it. If the website runs on WordPress, we can take over its maintenance. First we run a health check and, if needed, fix outdated infrastructure. Then we start regular maintenance. There is no need to rebuild it.
How quickly do you respond to problems?
For critical problems (website down, security incident) — response time of up to 4 hours on working days. For non-critical issues — usually within 1-2 working days. The exact response time is set by the maintenance model you choose.
Are backups made, and how often?
Yes, automatic backups are made daily and stored in a separate location (not on the same server). If something goes wrong, the website is restored from the last working copy within minutes. This is a standard part of our maintenance.