- +370 668 00 113
- [email protected]
For people seeking support, the website must be calm, clear and practical. It should explain services in plain language, show what to do in a crisis, set out referral and registration steps, and meet accessibility, GDPR and multilingual requirements.
People in distress may need immediate guidance, but urgent contacts, opening hours and next steps are often buried across multiple pages or documents.
Residents may struggle to understand the difference between assessments, counselling, psychiatry, community support and referral routes when descriptions are written for professionals rather than the public.
If the website does not explain who can apply, what information is needed and how the process works, staff spend more time answering avoidable calls and correcting incomplete submissions.
Dense text, confusing navigation and unclear calls to action can make an already difficult situation harder for people who are anxious, overwhelmed or using assistive technology.
Each service page explains who the service is for, how to access it, whether a referral is needed, what to expect, what documents to prepare and how to get help if the situation becomes urgent.
We design forms and contact routes that ask only for necessary information, explain each step in plain language and support secure data handling in line with GDPR expectations.
Important announcements, service changes, temporary closures and public notices are organised so people can find current information quickly while older updates remain available for reference.
We create accessible page structures, readable layouts, clear headings, strong contrast, keyboard-friendly navigation, meaningful link text and alternative text, with testing built into delivery and review.
We provide structured maintenance, content governance support, accessibility checks, issue tracking and practical reporting so the website remains reliable, compliant and easier to manage after launch.
Often, yes. Mental health centres usually need clearer service journeys, crisis information, referral guidance and audience-specific content than a general municipal website can provide in one place.
No, not for core information. Key guidance should be published as accessible web pages so it is easier to read on mobile devices, easier to translate, easier to update and more usable with assistive technologies.
We combine accessible design, plain language content and practical testing throughout the project. That includes page structure, contrast, keyboard use, form clarity, alternative text and checks against recognised accessibility requirements before launch and during ongoing support.
The organisation should manage it. The direct service provider issues invoices for hosting and domain services.
