Self-service portal where residents manage their data
On the Vilkaviškis Vandenys website, a client self-service portal is available – residents can log in and manage their data. The website has been live since 2020, and technical maintenance and security updates are carried out as needed.
Challenges
- Residents need self-service that is also accessible by phone.
- The company needs website security and new platform versions.
- Public procurement requirements also apply to maintenance services.
Solutions
We created a website with a client self-service portal and trained the staff. Later, we carried out a WordPress and PHP update and a security review.
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