For social service organisations:
Website development for care and social support organisations
We build websites for organisations where relatives, service users, social workers and municipal specialists quickly find information about services, the admission procedure for residential care, documents and contacts. Content is adapted for accessibility, GDPR requirements and simple updating in everyday work.
A reliable partner for public-sector organisations and social service providers.
The website of a care home, day centre or social services organisation must help people in sensitive situations. When they need to understand what help is provided, how to apply, what documents are needed and whom to contact, there is not much time to figure things out. That is why information must be written simply, laid out logically and easy to reach for everyone, including older people and their relatives.
- 200+organisations have chosen “Tobalt”
- 8 yearsof experience – since 2018
- 30+tools deployed for organisations
- 24 monthswarranty on completed work
Most common problems
Relatives cannot find answers without extra calls
When service descriptions, visiting rules or residential care information are scattered across several pages, people lose time and often still phone about the same questions.
The application and admission process is too complicated
If it is not clear who can apply, which documents to submit and where to hand in the application, family members get confused, and the organisation’s staff receive incomplete or inaccurate applications.
The website is hard to use for people with different accessibility needs
Older visitors, people with low vision, and people who use a keyboard and assistive technologies find the website difficult to use if it does not meet WCAG 2.1 AA requirements.
Staff find it hard to update sensitive and changing information on time
Service conditions, contact persons, activities, visiting rules or document forms change, but without convenient content management the information on the website quickly goes out of date and starts to mislead visitors.
What we do
A clear website for services, registration, documents and keeping relatives informed
Visitors understand more quickly what support is provided and where to start.
Structure of services and support areas
On the website you can present all your services in a structured way: long-term or short-term care, day care, family support, activities, transport or counselling options. For each service you can state who it is for, how to apply and which documents are needed.
Fewer repeated questions by phone and better preparation before people get in touch.
A section for documents, applications and procedures
You will be able to publish application forms, internal procedures, visiting rules, accommodation information, price lists, reports and other important documents in one place. The content is presented so that the latest valid version is easy to find.
The organisation can make its information more accessible to a wider range of people.
Accessible use in line with WCAG 2.1 AA
The website is built to be easy to use for visitors with different needs: a clear structure, understandable texts, appropriate contrast, convenient keyboard navigation, well-organised headings and forms that are easier to fill in.
More convenient communication with residents and tidier collection of personal data.
Enquiry and registration forms with GDPR logic
You will be able to receive enquiries about services, consultations, volunteering or general requests through clear forms with consent management, required-field validation and collection of only as much data as is really needed.
Important changes are published on the website quickly and without an extra technical intermediary.
Publishing news, announcements and activities
You will be able to publish announcements yourself about events, residents’ activities, changes to visiting rules, available places, calls for volunteers or other relevant information that matters to families and the community.
Tools for social service organisations
The care institution becomes more accessible to families and volunteers through a clear website that meets WCAG standards and works on all devices.
Thank you for the smooth cooperation and for listening to our wishes.
Book a consultation about your care home website
We can assess the current state of your website and possible improvements, and propose solutions that fit the specifics of your organisation’s work.
Digitalisation usually happens in stages
Needs analysis
Together with your team we determine the website structure, features and modules you need. We assess the current situation and draw up a clear plan.
Development and testing
We build the website in stages — from the foundations to the modules. At each stage we test with real users and adjust based on their feedback.
Launch and support
We launch the website and provide technical maintenance. Later we extend its functionality based on real needs.
Staff training
We train staff to work with the website and the installed modules, so the organisation can manage its everyday content itself.
Price from €1,099 All prices
Frequently asked questions
How do you make sure the website is convenient for people with different needs?
When we design the structure, texts and main actions, we think about people who navigate with a keyboard, use a screen reader or simply want to find the information they need quickly. That is why important pages, forms and links are laid out clearly, without unnecessary obstacles.
Will staff be able to change service descriptions, documents and contacts themselves?
Yes. The website content is organised so that the administration or the social work team can update services, documents, news, contact persons, opening hours and other frequently changing information on their own.
How does the website handle personal data processing under the GDPR?
Forms and data collection points are planned so that only the necessary data is collected, the purpose of processing is clearly stated, and the required information and consent elements are provided. This helps reduce excessive data collection and keeps the process in better order.
Is the solution suitable for public procurement and for working with the organisation’s requirements?
Yes. The project can be planned around public-sector needs: a clearly defined scope, functional requirements, and accessibility, security and content management criteria. This makes it easier to prepare the tender documents and evaluate bids against the organisation’s real needs.