Digital products tailored to how your organisation works
When standard systems are not enough, we build a digital product around your organisation’s activities: from registration and application management to internal portals, data search and self-service. These tools align with WCAG 2.1 AA and GDPR requirements and are suitable for public-sector procurement.
If your organisation works with specific processes, several systems and large amounts of information, generic tools often just make work harder. A custom-built digital product lets staff complete everyday tasks faster, makes it easier for residents or partners to find the service they need, and lets management see what is happening in real time. This kind of development is especially worthwhile where you need not to squeeze into someone else’s template but to create a way of working that suits you.
The organisation gets a unique digital product — a registration platform, interactive map or management system tailored to its specific needs.
“Tobalt” is a reliable company that meets its commitments on time and honestly. We have worked together for 5 years and have renewed our website again with their help.
Most common problems
Generic systems force you to adapt to their logic
When an organisation has to change established procedures because of a program’s limitations, extra steps, duplicated work and unclear responsibilities appear. In such situations a product that follows the real path of your service or process, not the other way round, comes in handy.
Data scattered across e-mail, spreadsheets and several systems
Staff cannot see the whole picture in one place, so handling applications takes longer, deadlines are harder to track and the risk of errors grows. A digital product should bring the key actions and data together in one clear working environment.
Residents and staff find digital services hard to use
If a form is unclear, registration is confusing and information is hard to find, the service becomes inaccessible to some users and adds to the administrative burden on staff. That is why it is important to build clear, accessible solutions that different users can understand.
New solutions must meet not only the need but also the requirements
In the public sector it is not enough for a product simply to work. It has to be designed for accessibility, data protection, user rights, internal management and the criteria set out in the procurement documents.
What we do
Internal staff portals and working environments
Your organisation will be able to manage applications, tasks, document statuses, internal workflows and responsibilities in one place. The portal is adapted to how your teams actually work, not to a generic template.
Benefit: Smoother handover of information between departments and less time spent finding out who is responsible for what.
Registration, booking and self-service tools
You will be able to take registrations for services, events, consultations or visits, manage the number of places, confirmations, waiting lists and automatic notifications. The solution is designed to be clear for both the resident and the administrator.
Benefit: Less manual work for the administration and simpler service registration for users.
Data search, filtering and reporting tools
Your team will be able to find the records they need quickly, filter information by relevant criteria, track how processes are progressing and see summaries for decision-making. This is especially important when data is gathered from different sources.
Benefit: Faster access to information and a clearer picture when making decisions.
Integrations with systems you already use
The new product can exchange data with your existing registers, document management, authentication or other internal solutions. This way you avoid moving data by hand and reduce the number of repeated actions.
Benefit: Less manual work and smoother data flow between systems.
Interactive maps and presentation of public data
You will be able to present territorial, infrastructure or service information on a map, let users filter objects, find relevant points and understand the context of the data faster.
Benefit: Clearer presentation of complex information for residents and specialists.
How a digital tool is developed
Process analysis
We identify which of the organisation’s processes can be digitised and where a digital tool would bring the greatest benefit. The priority is real impact, not technology.
Prototype and development
We build a working prototype that is tested by real users. Once it is approved, we build the full product with integrations and security measures.
Deployment and growth
We deploy the tool, train the team and monitor how it runs. After launch we extend functionality based on feedback and new needs.
Book a free consultation now
We can discuss your organisation’s work processes and propose concrete digital solutions that would bring real benefit. The consultation is free.
- First call
- Free
- Who it's for
- Municipal bodies
- Service group
- Digital tool development
Frequently asked questions
How are needs clarified before preparing a procurement or technical specification?
First, together we review your process, user groups, existing systems and main constraints. Then we set out what problems the product must solve and which requirements are essential for accessibility, GDPR, integrations and data management. This makes it easier to prepare for procurement and reduces the risk of buying the wrong tool.
Can you build the product in stages if the budget or procurement provides for partial implementation?
Yes, the product can be planned in stages. Usually the most important features are implemented first, and additional modules, integrations or reports are added later. This model lets you start from a real need and keep expanding the system without breaking what already works.
How do you ensure the solution meets WCAG 2.1 AA and is suitable for the public sector?
Accessibility is treated not as an extra feature but as an essential requirement. Development includes clear navigation principles, keyboard use, understandable forms, contrast, structured content and other aspects that matter to the public sector. We also make sure the solution is easy for different users to use and meets the applicable requirements.
How do you handle data protection and access management?
When designing the product we assess what personal data will be processed, why it is needed, who will see it and how long it will be kept. Based on this we plan user permission management, login logic, traceability of actions and other measures needed for GDPR compliance and safer work with data.