Municipal bodies:
Website development for municipalities
We build municipality websites where residents quickly find services, council information, documents and contacts, while your team can manage content conveniently, comply with WCAG 2.1 AA and GDPR requirements and prepare for public tenders with less stress.
Experience in building websites for public-sector organisations.
A municipality’s website serves very different people every day: one needs an application form, another a description of a social service, a third a council decision or information on permits. When content is scattered across several departments, document titles are inconsistent and updates still require IT help, the administration ends up handling more calls and e-mails than it should. That is why we build municipality websites so that services, news, decisions, the organisational structure and contacts are presented clearly, and you can manage the content without complicated coordination.
- 8yearsof experience – since 2018
- 30+tools deployed for organisations
- 24monthswarranty on completed work
Most common problems
Residents cannot immediately find where to turn
Municipal service descriptions often differ in format: one lacks the required documents, another is missing the responsible department or deadline, and sometimes it is not even clear where to start. People then call the general number, write e-mails or come in person for simple information.
Documents and decisions get lost among other posts
When council decisions, legal acts, meeting materials and forms are uploaded without a clear order, searching becomes tiresome. Residents, the media and staff themselves all feel it when a specific document has to be found quickly.
Content updates get stuck between departments and responsibilities
In municipalities, information is prepared by different departments, but without clear content management rules, news, contacts, service descriptions and announcements quickly go out of date. When every change needs technical help, the website no longer reflects the real situation.
Compliance requirements become an additional risk
Municipalities have to ensure website accessibility in line with WCAG 2.1 AA, responsible processing of personal data under GDPR and clearly defined requirements in the tender documents. When these questions are addressed too late, you have to fix a website that is already live or risk non-compliance.
What we do
A clear municipality website for residents and convenient management for staff
Residents see which services are provided, which documents are needed and where to turn, and the administration receives fewer repetitive questions.
Service catalogue for the municipality
You will be able to clearly present services for residents and businesses with steps, deadlines, required documents, responsible departments, links to forms and contact persons.
Council decisions, procedures and forms become easier to find both internally and externally, without needless browsing through several pages.
Document search and filters
You will be able to publish council decisions, meeting materials, legal acts, public notices and forms so that they are easy to filter by topic, date, document type or department.
The website stays up to date every day, without excessive dependence on external technical support.
Convenient content management for departments
Different municipal departments will be able to update their own areas independently: news, contacts, service descriptions, announcements, projects, organisational structure and other relevant information.
It becomes easier to ensure compliance and reduce risks related to accessibility and personal data.
Accessibility and data protection solutions
The website includes solutions that help comply with WCAG 2.1 AA and GDPR requirements: a clear structure, understandable content, proper use of forms, privacy information and responsible data collection.
Residents find the right department or specialist faster and go straight to where they need to.
Contacts and departments directory
You will be able to conveniently present the administration’s structure, department functions, district office information, staff contacts, office hours and areas of responsibility.
The municipality gives residents quick access to services, news and documents — fewer visits and calls to reception.
“Tobalt” is a reliable company that meets its commitments on time and honestly. We have worked together for 5 years and have renewed our website again with their help.
Talk to us about renewing your municipality’s website
Frequently asked questions
Can a municipality website be adapted to WCAG 2.1 AA requirements?
Yes. We plan accessibility from the structure onwards: clear heading levels, convenient navigation, appropriate contrast, understandable forms and a logical content layout. This makes websites easier to use and easier to maintain.
Will departments be able to update their own information?
Yes, the website can be organised so that each department manages its own news, service descriptions, documents or contacts. This way content does not wait in a queue for one person and stays more up to date.
How do you handle GDPR matters if the website has contact or registration forms?
We design only the data collection scenarios that the municipality really needs, clearly state the purpose of data processing, provide privacy information and help avoid excessive data collection. This makes the website safer for both residents and the organisation itself.
Can you adapt to the requirements of a public tender’s technical specification and documentation?
Yes, we work with the requirements typical of public-sector projects in mind. We can help formulate functional needs, compliance expectations, the scope of the content structure and other aspects that matter when preparing or carrying out a procurement.